Vicepost

Hosting Issues Have Delayed Posts

If you hit the site anytime yesterday afternoon, you probably got a page stating that my web hosting company suspended Vicepost. I, however, didn't see the email until I logged in tonight to write some posts.

I then call said Web Hosting company.

Call #1 – They tell me something is happening with my site, and it's jacking up the CPU usage on the server I'm on. Something with SQl and my databases. I look through everything, can't find a damn thing that would be causing it in an hour of looking. I call back.

Call #2 – They tell me it's my site. Can't turn it back on. Something in there is wrong, and it's causing problems. I explain that I can't find anything, nothing in the last month (other than new posts) has changed about my site. Nope, the guy says it's my site, and then actually starts to go into a sales pitch about "Maybe you've outgrown shared hosting, we have several…" and that's as far as he gets before I hang up. I once worked at a help desk, and normally I try to be as nice as possible to the tech on the phone. Though when you've nuked my site and I'm scrambling to try and figure out why, a sales pitch to get more money from me makes all the nice go away.

I spend another half an hour looking through stuff, even deleting two test sites that I have, just in case. Nothing makes sense. It should be fine. I call back.

Call #3 – I explain everything I went through. I explain that my sites not that big. It didn't get crushed with traffic (though that would have at least been a nice problem). I ran though the database info. All of that.

I get put on hold. For a good little bit. The tech then comes back and explains that they ran a bunch of tests and scripts for my site and found…it wasn't Vicepost causing the problem. It was most likely some other site.

Oops, their mistake. They take my site down for a good 13+ hours, have me chasing ghosts for a total of about two hours, and it had nothing to do with my site at all.

I am VERY unhappy right now.

In light of all the great fun I've had this evening, there probably won't be any new posts until probably tomorrow afternoon.

Posted by Ghostshark under Crazy, General | Comments (1)